PRIVACY POLICY
IntroductionThis Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from oliviasophia-jewellery.com.
Information We CollectWe collect information such as:
- Name, email, address, phone number
- Payment details (processed securely by third-party payment providers)
- Order history
- Device information (cookies, IP address, browser type)
How We Use Your DataWe use your information to:
- Process and fulfil your orders
- Provide customer support
- Improve website performance
- Offer personalised recommendations (with consent)
- Prevent fraud and secure transactions
How We Share Your DataWe do not sell personal information.We only share your data with:
- Payment providers (Stripe, PayPal, Shopify Payments)
- Delivery partners
- Email service providers (for order notifications)
- Each partner complies with GDPR or protects your data to equivalent standards.
Your Rights (GDPR / UK GDPR)You have the right to:
- Access your data
- Request corrections
- Request deletion
- Opt-out of marketing
- Request data portability
- File a complaint with ICO (UK customers)
Data RetentionWe retain order information for legal and tax purposes for 6 years, unless you request deletion sooner for marketing data.
ContactFor privacy inquiries send us an email: email@ameliarose-jewelry.com